TERMS & CONDITIONS

PLEASE READ THIS TERMS & CONDITIONS CAREFULLY. BY USING THIS WEBSITE OR BY AVAILING SERVICES FROM THIS WEBSITE YOU AS A USER/MEMBER (INDIVIDUAL OR COMPANY) OF OUR WEBSITE ('YOU', 'YOUR', ‘USER(S)’) AGREE TO BE BOUND BY ALL OF THE BELOW TERMS AND CONDITIONS INCLUDING THE POLICIES REFERRED HEREIN (“T&C;”).

This T&C; governs Your use of this website, https://indoaustchamber.com (the "Website"), Indo-Australian Chamber of Commerce ("IACC") offer of services for purchase on this Website, or Your purchase of Services available on this Website. "You" means any individual or entity that uses the Website or the Services. If you accept these T&C on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity, and "You" includes that entity. If you act as an individual, you warrant that you are legally competent to contract under the Indian Contract Act, 1872 and are at least 18 years of age. This T&C; does not alter in any way the terms or conditions of any other written agreement You may have with IACC for other products or services. These T&C are an electronic record under the Information Technology Act, 2000 and the rules made under it. They require no physical or digital signature. Your use of the Website or payment for any Service constitutes your acceptance. If You do not agree to this T&C; (including any referenced policies or guidelines), please immediately cease Your use of the Website.

I. Services :

IACC is a membership-based organisation that promotes Indo-Australian business, trade and economic relations and provides related services to its members. The Website and Services are for general information and business facilitation only and do not constitute legal, tax, financial, investment, customs, immigration or other professional advice. You should obtain independent professional advice before acting on information provided by IACC. Membership and access to particular Services are subject to IACC’s applicable membership criteria, policies and these Terms.

II. Fees, Payment and Taxes

Fees are stated on the Website or in your invoice, in [Indian Rupees (INR)] unless stated otherwise.

Fees are exclusive of applicable taxes, including GST, unless stated otherwise. You are responsible for all taxes, duties and bank or payment-gateway charges, except where applicable law places them on IACC.

Payment is processed through third-party payment gateways. IACC does not store your complete card or banking details. Your use of a payment gateway is subject to that provider's terms.

IACC may change its Fees prospectively. A change does not affect a Membership Term or purchase already paid for.

If a payment fails, is reversed or is charged back, IACC may suspend your access until the amount is paid. A chargeback raised in bad faith, or in breach of the Refund Policy, is a breach of these T&C.

Fees are payable in advance. Access to Services starts only on IACC's confirmation of receipt of payment.

III. Proprietary Rights :

IACC has proprietary rights and trade secrets in the Services and Website. IACC also has rights to all trademarks and trade dress and specific layouts of this Website, including calls to action, text placement, images and other information. All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of IACC or its content suppliers and is protected by international copyright laws. Subject to these T&C and payment of applicable Fees, IACC grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Content for your own internal business purposes. You must not copy, scrape, reproduce, distribute, modify, reverse engineering, create derivative works from, or commercially exploit any Content, or use any automated means to extract data from the Website, without IACC's prior written consent.

IV. Refunds, Cancellation and Withdrawal

All refunds and cancellations are governed by IACC's Refund Policy, available at [*]. The Refund Policy forms part of these T&C. By paying any Fee, you confirm that you have read and accepted it.

In summary only (the Refund Policy prevails):

Membership fees are refundable or non-refundable only as expressly set out in the Refund Policy and subject to IACC’s applicable constitutional documents and mandatory law.
For events and programmes, participant cancellations and cancellations or postponements by IACC will be handled in accordance with the event-specific terms disclosed before payment and the Refund Policy.
Fees paid for a rejected application will be refunded in accordance with the Refund Policy within the stated processing period.
Duplicate or erroneous payments: refunded in full on verification.
Services IACC cannot deliver: refunded pro rata for the undelivered portion.

Refund requests must be submitted in writing to membership-officer@indoaustchamber.com within the period specified in the Refund Policy, with the relevant payment reference and reasons for the request.

Approved refunds will be processed to the original payment method within the timeline specified in the Refund Policy. The time taken by a bank or payment provider to credit the refund may vary.

Termination. If IACC terminates your membership for breach of these T&C, no refund is due unless the Refund Policy or applicable law provides otherwise. If IACC terminates or discontinues a Service without cause, the unused portion of the Fee is refunded pro rata.

Statutory rights. Nothing in these T&C or the Refund Policy limits any right you have under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, or other mandatory law.

V. Third Party links :

The Website may contain links to third-party websites. Any links to third-party websites are provided solely as a convenience to You. IACC does not endorse the contents on any such third-party websites. IACC is not responsible for the content of or any damage that may result from Your access to or reliance on these third-party websites. If You link to third-party websites, You do so at Your own risk.

VI. User Conduct

IACC is not responsible for any damages resulting from use of this Website by anyone. You agree to use the Website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

You shall not :

Post, transmit, or share any content that is unlawful, harmful, defamatory, abusive, obscene, invasive of another's privacy, or otherwise objectionable

Violate the rights of any third party, including intellectual property rights

Engage in any conduct that could damage, disable, overburden, or impair the Website or its servers

Attempt to gain unauthorized access to any part of the Website or its systems

Send or post derogatory comments directed at individuals (including public figures) or corporations (including IACC)

Market any goods or services for any business purposes (including advertising and making offers to buy or sell goods or services), unless specifically allowed to do so by IACC

Promote the use of illegal drugs, alcohol, sex, pornography or any other form of adult content, profanity, hate, spamming, fraud, racism, or any illegal activity

Share any material that You do not have a right to share under any law or contractual or fiduciary relationship

Host, on a subscription basis or otherwise, the Services without IACC authorization, including any related application, (i) to permit a third party to use the Services to create, transmit, or protect any content, or (ii) to conduct conferences or online meeting services for a third party.

You shall :

Abide by all applicable local, state, national, and international laws and regulations in Your use of the Website (including laws regarding intellectual property),

Not interfere with or disrupt the use and enjoyment of the Website by other users,

Not resell Services on the Website,

Not engage, directly or indirectly, in transmission of spam, chain letters, junk mail or any other type of unsolicited communication, and

Not defame, harass, abuse, or disrupt other users of the Website.

VII. Policies :

Your privacy is essential to IACC. Please review our Privacy Policy at [privacy policy], which explains how we collect, use, and disclose information from users of the Website.

IACC’s Refund Policy can be accessed at [Refund Policy], which explains our refund mechanism.

VII. Privacy and Data Protection

IACC collects and processes personal data in accordance with its Privacy Policy at [*] and the Digital Personal Data Protection Act, 2023 and other applicable law.

ACC will collect and process personal data in accordance with its Privacy Policy, available at [insert verified Privacy Policy URL], and applicable data protection law. Where consent is the applicable legal basis, it will be sought in the manner required by law and may be withdrawn through the contact mechanism specified in the Privacy Policy. Withdrawal of consent may affect IACC’s ability to provide a Service where the relevant data is necessary for that Service. Any required notices, rights and grievance mechanisms are set out in the Privacy Policy.

If you provide IACC with personal data relating to another person, you must ensure that you are authorised to provide it and that any notice, consent or other lawful basis required under applicable law has been obtained or satisfied.

If you give IACC personal data of any other person (for example, your employees or delegates), you warrant that you have their consent or another lawful basis to do so.

VIII. Disclaimer of Warranties

The Website and Services are provided on an “as is” and “as available” basis, subject to applicable law. To the extent permitted by law, IACC does not warrant that the Website will be uninterrupted or error-free or that all information will be complete, accurate or current. Nothing in these Terms excludes any warranty, representation or right that cannot lawfully be excluded.

Without limiting the generality of the foregoing, IACC makes no warranty:

That the information provided on this website is accurate, reliable, complete, or timely.

ii.

That the links to third-party websites are to information that is accurate, reliable, complete, or timely.

iii.

No advice or information, whether oral or written, obtained by You from this Website will create any warranty not expressly stated herein.

iv.

As to the results that may be obtained from the use of the Services or that deficiencies in Services will be corrected.

Regarding any Services availed through the website.

If your jurisdictional law does not allow the exclusion of certain warranties, then to the extent of contradiction some of the above exclusions may not apply to You.

Further You are solely responsible for Your interactions with other users/members of the Website and any content You post. IACC is not liable for any damage or harm resulting from any posts by or interactions between users/members. IACC reserves the right, but has no obligation, to monitor interactions between and among users/members of the Website and to remove any content IACC deems objectionable.

IX. Limitation of Liability :

a. To the maximum extent permitted by applicable law, IACC will not be liable for indirect, incidental, special or consequential loss, or loss of profits, revenue, business opportunity, data or goodwill, arising out of or in connection with the Website or Services. This exclusion does not apply to liability that cannot be excluded under applicable law.

b. Subject to applicable law, IACC’s aggregate liability arising out of or relating to the relevant Service will not exceed the fees paid by you to IACC for that Service during the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply where such limitation is prohibited by law.

c. Nothing in these T&C excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or wilful misconduct.

X. Confidentiality :

a. Information in the Member areas of the Website, Member directories, non-public reports and event materials is proprietary to IACC. Members may use it only for IACC-related activities and must not disclose or use it for any other purpose.

b. This obligation does not apply to information that is public through no fault of yours, was lawfully known to you before disclosure, or must be disclosed by law (in which case you must, where permitted, notify IACC first).

c. This Section survives termination of these T&C and of membership.

XI. Indemnification :

a.You will indemnify IACC against third-party claims, losses, liabilities and reasonable costs (including legal fees) to the extent arising from your material breach of these Terms, unlawful use of the Website or Services, or infringement of a third party’s rights. :

Your breach of these T&C or of your warranties, representations and obligations;
Your use of the Website, the Content or the Services;
Any User Content or other information or data you supplied to IACC;
Your infringement of any intellectual property or other right of any person; or
Your violation of any law.
Any information or data You supplied to IACC. When IACC is threatened with suit or sued by a third party

b. IACC will give you prompt notice of any claim, and may seek written assurance of your indemnity. Failure to provide that assurance within a reasonable time may be treated as a material breach.

c. You have sole responsibility for defending the claim, but IACC may participate with counsel of its choice at its own cost and must give prior written consent to any settlement. IACC will reasonably cooperate at your request and expense.

d. This Section survives termination.

XII. Modifications :

a. IACC may change these T&C or any Policy at any time by posting the revised version on the Website with a revised "Last Revised" date. For material changes, IACC will also give notice by email or a prominent notice on the Website at least [15] days before they take effect, except where a change is required by law.

b. Changes do not apply retroactively to a purchase already made. The Refund Policy and T&C in force on the date of your purchase govern that purchase.

c. Your continued use of the Website or membership after the effective date of a change is your acceptance of it. If you do not accept a change, you must stop using the Website and may end your membership under Section 15.2.

XIII. Governing Law & Dispute Resolution :

This T&C shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or in connection with this Agreement, including its existence, validity, interpretation, performance, breach, or termination, shall first be referred to good-faith discussions between senior representatives of the Parties for a period of thirty (30) days. If the dispute remains unresolved, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator mutually appointed by the Parties. If the Parties fail to agree on the arbitrator within thirty (30) days, the arbitrator shall be appointed in accordance with Applicable Law. The seat of arbitration shall be in Chennai, and the language of arbitration shall be English. The arbitral award shall be final and binding on the Parties. Subject to the foregoing, the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction over matters not subject to arbitration (including interim relief).

XIV. Contact Us :

If You have any questions or concerns about these T&C; please contact us at trade@indoaustchamber.com. By using the Website, you acknowledge that You have read, understood, and agreed to these T&C.;

XV. Investigation :

IACC has the right to investigate and prosecute violations of these T&C; and may involve law enforcement authorities in such prosecution. You acknowledge that IACC has no obligation to monitor Your access to or use of the Services but has the right to do so for the purpose of providing the Services, to ensure Your compliance with these T&C; or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body.

XVI. Miscellaneous :

Force Majeure : IACC will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to any act of god including but not limited to earthquake, flood, fire, storm, natural disaster, war, terrorism, armed conflict, labour strike, lockout, or boycott.

Cessation of Operation : IACC may at any time, in its sole discretion and without advance notice to You, cease operation of the Website and its Services.

Entire Agreement : This Agreement comprises the entire agreement between You and IACC and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver : The failure of IACC to exercise or enforce any right or provision of this T&C; will not constitute a waiver of such right or provision. If any provision of this T&C; is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of this T&C; remain in full force and effect.

Termination: IACC may suspend or terminate your access to the Website or a Service where it reasonably considers that you have materially breached these Terms, where required by law, or where necessary to protect the security or integrity of the Website or other Users. Where reasonably practicable and lawful, IACC will provide notice and an opportunity to remedy the breach. Any termination, refund or payment consequences will be governed by these Terms, the Refund Policy and applicable law. Provisions which by their nature are intended to survive termination will continue to apply.

Contact details :

Indo-Australian Chamber of Commerce

Ground Floor, No. 2, Second Main Road, Kottur Gardens, Kotturpuram, Chennai - 600 085, India

www.indoaustchamber.com

For General enquiries please write to trade@indoaustchamber.com (+91 72000 95462) and for membership & complaints please write to membership-officer@indoaustchamber.com (+91 98844 84011).

Austcham India

Terms & Conditions