Indo-Australian Chamber of Commerce

Data Privacy Statement

The Indo-Australian Chamber of Commerce (hereinafter as IACC) is a membership-based organisation caters the services and advises to members, majorly upon the subject of the promotion of Indo-Australian business, trade, and economic trade relations (hereinafter referred as to as our ‘Service’ or ‘Services’. The Office of the Organization has a registered office at ‘Nawazish’, 4th floor, Old No. 17, New No. 30, Khader Nawaz Khan Road, Chennai - 600006, India (hereinafter referred to as the “Company” or “us” or “we”, which expression shall mean and include its officers, successors and permitted assigns).

Please read this Privacy Policy carefully. We process Personal Data for the purposes described in this Policy and on an appropriate lawful basis under applicable law. Where consent is required, we will request it in a clear and specific manner and will explain the purposes for which the data is collected and used. You may decline to provide information or withdraw consent where processing is based on consent, subject to applicable law and the consequences explained at the time. Withdrawal of consent will not affect the lawfulness of processing undertaken before withdrawal. For privacy-related requests or grievances, please use the contact details stated in this Policy.

This Privacy Policy shall be governed by the laws of India. Subject to Section 9, the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction.

Scope :

This Privacy Policy describes how IACC collects, uses, stores, discloses and protects information in connection with its website, membership, events and services. IACC shall comply with applicable Indian data protection and information technology laws, including the Information Technology Act, 2000 and rules applicable to the relevant processing. The Digital Personal Data Protection Act, 2023 and rules made thereunder shall be complied with to the extent and from the dates on which the relevant provisions become applicable to IACC and the relevant processing.

Definitions :

“Personal Data” means data about an individual who is identifiable by or in relation to such data, to the extent that the term is applicable under the relevant data protection law. References in this Policy to personal information or personal data shall be read consistently with applicable law.

“Sensitive Personal Data or Information” shall have the meaning assigned to it under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to the extent those Rules apply to the relevant information and processing. IACC shall not treat all payment information as sensitive personal data by default; the applicable classification and safeguards shall be determined under the law applicable to the relevant processing.

a.

Examples of information that may be treated as Sensitive Personal Data or Information under the applicable Information Technology Rules include passwords;

b.

financial information such as bank account, credit card, debit card or other payment instrument details;

c.

physical, physiological or mental health conditions;

d.

sexual orientation;

e.

medical records and history;

f.

biometric information;

g.

any detail relating to the categories listed above where provided for the purpose of receiving a service; and

h.

any information received under the above categories for processing, stored or processed under a lawful contract or otherwise, subject to the applicable law and rules.

1. What types of data/ information we collect

1.1 From visitors of our website

When you visit the website, IACC or its website service providers may collect technical and usage information such as IP address, approximate location, browser and device details, log data, pages visited and cookie identifiers. We use this information for website operation, security, analytics, troubleshooting and improvement. Where such information identifies or can reasonably be linked to an individual, it will be handled as Personal Data in accordance with this Policy and applicable law. Cookies and similar technologies will be used as described in the Cookies section.

1.2 From Registered Users/Members

When you apply for membership, register for an event or otherwise interact with IACC, we may collect information such as your name, designation, company name, business and postal address, email address, telephone number, membership or event application details, payment or transaction references and business information such as annual turnover where relevant to the application or service. We will seek only information reasonably relevant to the stated purpose and will explain where particular information is mandatory.

We may use service providers and technology providers to support website hosting, event registration, communications, analytics, payment processing and other operational functions. Such providers may process information on our behalf under appropriate contractual arrangements and subject to applicable law. We will not disclose Personal Data to third parties for their independent purposes except as described in this Policy or as permitted or required by law.

Analytics companies.
Your mobile device manufacturer.
Your mobile service provider.

Third-party analytics, social media, device or telecommunications providers may use cookies or similar technologies when their tools are integrated into the website. Depending on the technology used and your interaction with it, those providers may collect information such as IP address, device information and website activity. IACC will describe material third-party tools that it actually uses and, where required, provide appropriate notice and choice. This clause should be retained only to the extent consistent with the website’s actual configuration.

IACC does not control the independent privacy practices of third-party platforms. Where you follow a link to, or interact directly with, a third-party service, that service’s privacy notice may apply to its processing. This does not relieve IACC of its own obligations for processing carried out by or on its behalf.

2. Usage of your Personal Information (If provided)

IACC may use Personal Data for the following purposes, where relevant to your interaction with us and subject to applicable law:

a.

to operate, maintain, secure and improve the website, membership services, events and programmes;

b.

to administer membership and event registrations, respond to enquiries and communicate about services requested by you;

c.

to conduct legitimate administrative and operational activities, maintain records, prevent fraud, address technical issues and comply with legal obligations;

d.

to facilitate member introductions or business matching where relevant and where any consent or other legal basis required by applicable law has been obtained;

3. Sharing of Information with Third Parties and Third-Party Services

3.1 Website Operators

IACC may share relevant information with its website administrator, hosting provider and technical service providers where necessary to operate and maintain the website or provide the services requested. IACC shall use appropriate contractual and organisational safeguards for such processing, as required by applicable law.

3.2 Social media general sharing buttons

Social media sharing buttons and embedded content may transmit information to the relevant platform depending on how the website is configured and how the user interacts with the feature. IACC shall verify the actual tools and configuration before making a definitive statement about whether information is transmitted only after a button is clicked. Where third-party plugins are used, their names and relevant privacy notices should be identified where practicable.

IACC may disclose information to service providers acting on its behalf, where necessary to provide a requested service, with your consent where required, or where disclosure is permitted or required by applicable law. Third-party payment gateways and other service providers will be engaged under appropriate arrangements. Links to external websites are provided for convenience; IACC is not responsible for the independent privacy practices of those websites, but remains responsible for its own processing and obligations under applicable law.

4. Regular revision of the policy

IACC may update this Privacy Policy from time to time. The updated version will be published on the official website with a revised effective or update date. Where an amendment materially changes the purposes of processing or affects a consent-based activity, IACC will provide any notice and obtain any consent required by applicable law. Changes will not retrospectively remove rights or protections that apply to prior processing.

5. Limitation of Liability

To the maximum extent permitted by applicable law, IACC shall not be liable for indirect or consequential loss arising from use of the website. Nothing in this Policy excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from a breach of a statutory obligation where such exclusion is prohibited by law. This Policy does not create a blanket exemption from responsibility for IACC’s own acts or omissions.

6. Data retention

IACC will retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including membership administration, event management, record keeping, security, dispute resolution and compliance with legal obligations. Retention periods shall be determined by the type of data, the purpose of processing and applicable legal requirements.

Personal Data may be stored electronically and may be processed by service providers engaged by IACC. IACC will take reasonable steps to ensure that such providers are subject to appropriate contractual and security safeguards. Data may be retained after a deletion request where retention is required or permitted by applicable law, including for legal claims, compliance or record-keeping obligations.

When a user discontinues use of a service, IACC will review the relevant data for deletion, anonymisation or continued retention in accordance with the applicable retention schedule and legal obligations. A deletion request will be handled subject to applicable law and any lawful grounds for retention.

7. Ownership of work products

IACC may use aggregated or de-identified information for analytics, reporting and service improvement. Such use shall not confer ownership over an individual’s Personal Data or override the rights of the individual under applicable law. Any intellectual property rights in analytical reports or other work products created by IACC shall be subject to applicable law and shall not permit identification of an individual from information that has been represented as anonymised.

8. Non-disclosure of information

IACC does not sell Personal Data. IACC may disclose information in the circumstances described in this Policy, including to service providers acting on its behalf, where disclosure is necessary to provide a requested service, with consent where required, or where permitted or required by applicable law.

1.

IACC may disclose information where required by applicable law, a court, law enforcement authority, government official or competent regulatory or statutory authority acting within its lawful powers.

2.

IACC may disclose information where reasonably necessary to provide the requested services, protect the rights, property or safety of IACC or others, prevent fraud, investigate misuse or enforce applicable contractual terms, subject to applicable law.

3.

IACC may disclose or transfer relevant information as part of a merger, restructuring, transfer of operations or other transaction, subject to applicable law and appropriate safeguards.

4.

Information may be shared with an affiliate or related entity only where relevant to the purposes described in this Policy and permitted by applicable law. Any required notice or consent shall be obtained.

9. Confidentiality

IACC shall implement reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, loss, misuse, alteration or disclosure. Access to passwords and other credentials shall be restricted and handled using appropriate security practices. No security measure can guarantee absolute security, and IACC will address security incidents in accordance with applicable law.

10. Other links

The Platform may contain links to other sites, products, platforms and services. These are not necessarily under the control of the Company. Please be aware that the Company is not responsible for the privacy practices of such other sites. The Company encourages you to read the privacy policies of each and every web site that collects personally identifiable information. If you decide to access any of the third-party sites linked to Platform, you do this entirely at your own risk. Any links to any partner of the Platform should be the responsibility of the linking party, and the Company shall not be responsible for notification of any change in name or location of any information on the Platform.

11. Security of your personal information.

IACC shall implement reasonable security safeguards appropriate to the nature of the information and the risks of processing, in accordance with applicable law. IACC does not warrant that any website or electronic transmission is completely secure. Nothing in this clause excludes IACC’s obligations to take required security measures or to respond to a personal data breach as required by applicable law.

IACC does not intentionally seek to collect information concerning an individual’s ethnicity, political or philosophical beliefs, religion, health or sexual orientation unless it is relevant to a specific activity and collection is lawful. Any such information received will be handled in accordance with applicable law and appropriate safeguards.

12. Cookies

Cookies and similar technologies may be used to support essential website functions, remember preferences, analyse website usage and improve user experience. The types of cookies used, their purposes and any available controls should be described in accordance with the website’s actual configuration. Users may manage cookies through browser settings; disabling certain cookies may affect website functionality.

13. What are your rights?

Subject to applicable law, you may have rights in relation to your Personal Data, including rights to request access to or correction of information, request deletion, withdraw consent where processing is based on consent, and raise a grievance. The availability and scope of these rights depend on the law applicable to the relevant processing.

a.

You may request access to, correction of or updating of Personal Data held by IACC, subject to applicable law and reasonable identity verification.

b.

You may request deletion of Personal Data, subject to any legal or regulatory requirement that requires IACC to retain it.

c.

Where processing is based on consent, you may withdraw consent through the contact channel specified in this Policy. Withdrawal does not affect processing lawfully undertaken before withdrawal and may affect IACC’s ability to provide certain services.

d.

To raise a privacy grievance or submit a request, contact the Grievance Officer at [insert verified name/designation], email [insert verified email address], and postal address [confirm registered office address]. IACC shall acknowledge and address grievances within the timelines required by applicable law. Do not publish the current 24-hour acknowledgement or 15-day resolution commitment unless IACC has confirmed that it can operationally meet those timelines.

14. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to this privacy policy, including its interpretation, implementation, breach, termination, or validity, shall be resolved through binding arbitration in accordance with the applicable arbitration laws and rules. The arbitration shall be conducted by a single arbitrator, mutually agreed upon by both parties, or in the absence of agreement, appointed by a recognized arbitration institution. The seat and venue of the arbitration proceedings shall be in [Chennai, Tamil Nadu] unless otherwise agreed by the parties. The cost of the arbitration procedure shall be shared by both the parties equally unless other decided by the arbitrator. The award of the arbitration proceeding shall be binding on both the parties.

15. Questions & Concerns

If you have any inquiries, clarifications, complaints, comments, concerns, or feedback regarding this Privacy Policy, you can reach out to IACC through the following channels: trade@indoaustchamber.com for electronic communication, or by sending a physical mail to the following address: ‘Nawazish’, 4th floor, Old No. 17, New No. 30, Khader Nawaz Khan Road, Chennai - 600006, India.

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